Introduction:

Aroovia was established with a commercial registration number dated 12/29/1440H. In its commitment to protecting user data and information, Aroovia pledges to maintain the confidentiality and privacy of this data and use it in accordance with the terms and conditions applicable in the Kingdom of Saudi Arabia. Using the Aroovia website and its applications signifies agreement to the user’s privacy policy.

Data Collected:

Personal Data:

● This includes username, full name, national ID or residence number, email, and phone number.

● Payment Data: Includes payment information, credit card details, expiry date, and partial card data.

● Booking Data: Relates to booking records, booking identification numbers, and full booking details for both guest and host.

Cookie Data.

● Other Data: Includes address, city, operating system, and geographic location.Data Collection Methods: Data provided by the data owner is collected through registration or while making bookings on the platform, or through interactions with it in various ways. Personal data is also collected indirectly via cookies when visiting the site.Aroovia also obtains personal information indirectly from various sources, such as Aroovia's partners, government entities, and certain external sources like specialized marketing platforms, in compliance with the Personal Data Protection Law issued by Royal Decree No. (M/19) dated 9/2/1443H and its implementing regulations.Purpose of Using Personal Data: Aroovia needs to know certain customer personal data, and if you have made a booking on behalf of another person, you guarantee that the other person agrees to the use of their personal information.Cases Where Aroovia Collects User Personal Data:

● Guest: To process and complete bookings and payment transactions for essential services on the platform.

● Host: To process and complete the addition of hospitality units and provide information and addresses for essential services available on the platform.

● Enhancing User Experience: By deriving insights and providing services tailored to individual user needs, such as accommodation images and more.

● Customer Service Improvement: By responding to inquiries about the site and available services.

● Managing Promotional Campaigns and Contests: Such as handling site-specific offers and features.

● Sending Emails or Text Messages: To provide all services.Storing and Destroying Personal Data: We process your personal data according to the requirements of the concerned authorities and Aroovia standards. Personal data is stored on secure servers with our local partners.Legal Basis for Collecting and Processing Personal Data: Personal data is collected and processed based on the consent of the data owner, who can request its deletion at any time, unless there is another legal basis. To do so, you can contact Aroovia’s Data Protection Officer via email: support@Aroovia.com.

Rights of the Data Owner:

Right to Know: The data owner has the right to know how their data is collected and the legal basis Aroovia relies on for data collection and processing, as well as how it is stored and destroyed, and the entities with which it may be shared. You can view all details through the privacy policy available in this document or contact us via the information in Section Nine.Right to Access Personal Data: The data owner has the right to request a copy of their personal data via the email provided in Section Nine. The requested data will be provided within [seven working days] at no cost, and the copy will be sent via email.Right to Correct Personal Data: The data owner has the right to request the correction of any data they consider inaccurate, incorrect, or incomplete. Correction requests are submitted via the email provided in the section on exercising personal data rights. Data will be reviewed and updated within [seven working days], and the user will be notified of updates via email.Right to Destroy Personal Data: The data owner has the right to request the destruction of their personal data in certain circumstances, unless there is a statutory requirement to retain it for a specific period or contractual obligations require its retention for a specific period.Right to Withdraw Consent for Data Processing: The data owner may withdraw consent for processing their personal data at any time, unless there are legitimate purposes requiring continued processing in accordance with applicable laws.Sharing/Exchange of Personal Data: Cookie Policies: To make visits to our website/application more appealing, we use cookies that enable certain functionalities. Data Sharing: We share data after ensuring that service providers comply with data protection policies.Exercising Data Owner’s Rights: The data owner has the right to request access/correction/destruction of their data by contacting the following: Data Protection Officer at Aroovia. Email: support@Aroovia.co.

Safeguarding Apple Account Payment Methods

To help you manage your payment methods on the Apple ecosystem, Apple may check whether any Apple Pay payment methods are eligible to be added as a payment method on file to your Apple Account and display those payment methods in Settings > [your name] > Payment & Shipping > Add Payment Method > Payment Method. When you conduct a transaction with your Apple Account, Apple may also check whether any Apple Account payment methods on file are eligible for Apple Pay. If so, to help safeguard your payment information, Apple may enable Apple Pay for that payment method. You can modify your Apple Account payment methods at any time by going to Settings > [your name] > Payment & Shipping.

Apple Transmits, But Does Not Store Your Payment Information

In order to securely transmit your payment information within apps, websites, and Business Chat, it is sent to Apple in encrypted form, where it is briefly decrypted and reencrypted with a merchant-specific key, so that only the merchant, the developer, or their payment processor can decrypt your payment information. When you make a payment on a Mac to which a card cannot be added, the Mac and the authorizing device communicate over an encrypted channel via Apple servers. Apple does not retain any of this information in a form that personally identifies you.

Apple Pay also allows you to make payments in third-party browsers and use devices supporting Apple Pay to authorize the transaction. When using this feature, Apple will create a communication channel between the third-party browser and your authorizing device via Apple servers to allow you to update your shipping and payment details, and provide your authorization. Your shipping and billing information, and information about merchant charges, such as tax or shipping fees associated with your purchase, will briefly be visible to Apple. Apple does not retain any of this information in a form that personally identifies you.

Personal Data Protection Officer:

Name: Data Protection Officer at Aroovia.

Email: Yazeed@Aroovia.com.Complaints and Inquiries: For complaints or inquiries related to the privacy policy or handling of personal data, please contact site management via the following email: support@Aroovia.co.

Privacy Policy Updates: The last update to the privacy policy was on 09/10/2024.

General Provisions: If you use another person’s data without their knowledge or consent, you bear all resulting damages according to the law.In the event of a dispute between the guest and the host regarding damages, misuse of property, or violation of any of the Kingdom’s regulations, you agree to share your personal data with the host and the relevant authorities. If any provision of this policy conflicts with the Kingdom’s laws, that provision alone is void, while the remaining policy terms remain valid and binding. If any other agreement conflicts with this policy, the terms of this policy prevail and are considered binding